Contact Justfab Customer Service
Justfab Phone Numbers and Emails
Toll-Free Number:
-
(866) 337-0906
Customer Service:
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(855) 202-3566
Justfab Emails:
Contact Information
Justfab Website:
Justfab Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
7 days a week: 9 am - 9 pm (EST)
Other Location:
Schlesische Str. 38,
Berlin, 10997
How Good is Justfab's Customer Service?
Summary of Justfab Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Justfab?
Activation/ Cancellation Question:
- “Cancellation”
- “Cancel subscription”
- “To cancel my VIP membership”
Payments and Charges Question:
- “Charge on acct”
- “Unwanted charges”
- “Pay bill”
Shipping and Delivery Question:
- “Two weeks ago I sent some boots back because they were too big and I have not received them back to me with the right size and I have already paid for them so I either want my money back or I want the boot”
- “My earrings I paid for did not get delivered”
- “Delivery”
Request for Information Question:
- “I really need to speak with an agentJust fab have been deducting my money times without numbers. I also mistakenly requested for the same pairs of shoes multiple times due to network issue.”
- “I need to know how do I skip a month. And I also need to know how to spend the $49 I was charged last month.”
- “Checking on balance”
Account Question:
- “Money taken out of account, I don't have an acct just fab”
- “Membership cancellation”
- “To pay my balance”
Refund Question:
- “Refund”
- “Refund my money and cancel membership”
- “Refund money”
Return/ Replace Question:
- “Return”
- “Returned and exchange”
- “My white blue Jean jacket I ordered is to big I want to exchange with something in my in my basket”
Cards Question:
- “50.00was just took off my card WHY”
- “My credits put on a gift card. Im angry! The # your Just Fab company gave me, NO ONE ANSWERS!!!!”
- “My bank card was charged and I don't even have an account”
Product/ Service Question:
- “Bad quality shoes defected”
- “I Can't Make A Order And Don't Know Why”
- “Boots i order are to small want to exchange. Where do i send boots”
Staff Question:
- “Customer service”
- “Was out of internet service for a while couldn't get to skip this month”
- “Customer service help”
Website/ Application Question:
- “Site will not let me change password”
- “At check out site. Saying card will not go threw. But then it's charging to my card”
- “By and I've been a very valuable customer to y'all for a very long time. I just can't seem to get back into the site and I need to get into it, understand what the problem is.”
Employment Question:
- “2015 W2”
Other Question:
- “Skip this month”
- “I want to skip a month”
- “Me están quitando dinero de mi cuenta y no se porq”
About
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JustFab is a fashion company. It was founded in March 2010 by Don Ressler and Adam Goldenberg. Its headquarters is based in El Segundo, California, USA. The parent company is JustFab Inc. It is a retailer of shoes, jewelry, handbags, and denim. JustFab has the following brands FabKids, ShoeDazzle, and Fabletics. It also provides gift cards, discount coupons, and ecommerce services. JustFab ships products worldwide. The company accepts returns within 30 calendar days from shipment day. Available payment options are Visa, MasterCard, and American Express. There is a VIP program with perks for VIP members.
Justfab is ranked 431 out of 4781 in Footwear and Clothing category
USA
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