Justfab
A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
Justfab Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Justfab has 2.7 star rating based on 163 customer reviews. Consumers are mostly neutral.
40% of users would likely recommend Justfab to a friend or colleague.
- Rating Distribution
Pros: Prices, Cute shoes, Customer service.
Cons: Customer service, Charged me when it was unauthorized, Charges without authorization.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Justfab has 2.7 star rating based on 163 customer reviews. Consumers are mostly neutral.
40% of users would likely recommend Justfab to a friend or colleague.
- Rating Distribution
Pros: Prices, Cute shoes, Customer service.
Cons: Customer service, Charged me when it was unauthorized, Charges without authorization.Recent recommendations regarding this business are as follows: "Of course", "Nice shoes", "Absolutely", "Make Sure you get confirmation", "Shop try on your items and if you have a problem or it doesn’t fit just to return it and get a refund or exchange it for a different size or color".
Most users ask Justfab for the refund as a solution to their issues.
Review authors value the most Discounts and Special Offers and Diversity of Products or Services. Consumers are not pleased with Exchange, Refund and Cancellation Policy and Customer service. The price level of this organization is medium according to consumer reviews.
Media from reviews
Top Justfab Reviews
"Needed monthly charge reversed"
I thought I had skipped the month but I was charged. Your team easily reversed it because they said I was a valuable customer. Thank you!
"I need to know how do I skip a month and I also also need to know how I spend the $49 that came out last month"
I need to know how do I skip a month. And I also need to know how to spend the $49 I was charged last month.
Utica, Michigan
I want to skip a month
User's recommendation: Of course
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
London, England
Resolved: Mistake order
Company fixed the issue and I have been provided with apology. It was resolved. My money was refunded but not the full amount that was deducted
- I do not know
Preferred solution: Full refund
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer
Money taken out of account, I don't have an acct just fab
Preferred solution: Full refund
Utica, Michigan
I need to know how do I skip a month and I also also need to know how I spend the $49 that came out last month
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Shoe size
- Just trying to get some shoes
Preferred solution: Information on the shoe sizes
User's recommendation: Nice shoes
Charlotte, North Carolina
Needed monthly charge reversed
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
Greenwood Village, Colorado
My money keeps disappearing from the account
Decatur, Illinois
Charged my card
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
I haven’t use the site in a while and they continue to take money out of my account. I am requesting a refund for all 4995 and 3995s.
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Roanoke, Virginia
Had questions
User's recommendation: Absolutely
Houston, Texas
Cancel membership
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
I already canceled my membership and y'all are still charging me
Preferred solution: Full refund
User's recommendation: Make Sure you get confirmation
Conroe, Texas
I basically could not find anything, but I want it with your service
User's recommendation: Shop try on your items and if you have a problem or it doesn’t fit just to return it and get a refund or exchange it for a different size or color
Killeen, Texas
Skip the month
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Waynesville, Missouri
I was originally thrilled when I found this site? Being a big girl I have always Loved long boots but trying to find ones with wide calfs that a financially challenged woman is hopeless.
User's recommendation: Don't give them your hard earned money, take it to a store that respects and treats their customers th way they deserve
Birmingham, England
Money was taken off my account by JustFab
User's recommendation: Not recommended
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