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1.5 Based on 13 reviews
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  • Customers like
    • Prices 1
  • Customers don't like
    • Customer service 2
    • Charged me when it was unauthorized 2
    • Special offers 1
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I decided to join Justfab, they offered a coupon for 60% off for joining and the 60% would be taken off of my first order. I found a pair of boots I liked and ordered them. The receipt showed me that the total cost would be just over $16.00 with tax and shipping, when I looked at my bank account a few days later I was charged the entire amount of $39.95 plus tax and shipping, where did the 60% off go????? If I wanted to pay full price I would of... Read more

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You people are not satisfied because you did not take the time to read their terms and services of the website. It explains everything in detail. When i first joined i understood their their terms services, i knew i was going to get charged $35.95 each month if i did not hit skip. You have to hit skip every 5th day of the month so they won't charge you. Even if you did get charged that amount, it converts to credits that you can use for the... Read more

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Look, i like to try these monthly deals and all that but seriously just fab has deal but you are not allowed to used the money they charge your account. Which is bull *** why would they even have it set up this way its frustrating and i just cancelled my account. I will not continue with them... I don't understand why charge me monthly but i cant use that i have to spend more to receive the "special Offers" they claim to have. They need to... Read more

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  • From mobile
  • Aug 18
  • #902784

I've been seeing the add on tv about JUstFab having shoes for £35 so I decided to order to two pairs of shoes. I recently realised that they've been taking £35 from my account every month from January. I've tried to call them and tell them to stop, but the number provided would not let me through. I do not want to be charged for a membership I did not want, I want my money back!

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  • From mobile
  • Aug 09
  • #897291

Jus fab is charging me $39 for something that i didnt authorize.i did not ask to be a vip customer.and i want my money back i bought one pair of shoes and thats it.stop taking money off my card.

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ORDERED A PAiR OF BOOTS they came left foot sizr 7 right foot size 8 couldnt get anyone to help me even harder to get someone to cancel my acct. Still stuck with boots

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  • From mobile
  • Jul 08
  • #878758

I am only trying to cancel my subscription. I've had it for over a year. They say 24/7 service. I never can get an agent on the phone or in livechat. Awful customer service. I get they want money but i dont have time to remember to skip every month. I just don't. This needs to be addressed. So sick of this. That, or hire people that can do their job..

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After buying shoes with Justfab they set you up with this VIP account. Now that I have two credits with them of $39.99 dollars each. I cannot use that with the deals they have only for regular price shoes and whatever else they sell on their website. And now for some reason I don't see any nice shoes my size. Why are they not stocking up so that I will buy shoes. All the shoes I want are out of stock.. Weird thing is I had so many choices... Read more

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I have cancel this account month ago. What do I have to do to cancel. DO I need a Lawyer? I have justfab to cancel. I am still been charge on my credit card. I have people who was on three way listen on the line. but I am still been charge it month. Capitalone was on the one with us. Ihave a new card and justfab still charge on that one. I have talk to a laywer. HE said to call you. I did. SOMEONE just put the telephone and didn't call me back.... Read more

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  • From mobile
  • May 29
  • #856304

Total scam!! How do they sleep at night?!

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