Saber Ifn
map-marker Toronto, Ontario

Charges on my credit card

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This company is change the phone number after I have tried to complain about charges on my credit card this is scary what is their phone number I cannot get a hold of them
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User's recommendation: Terrible

Rosemarie W Zag

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Verified Reviewer
| map-marker Brampton, Ontario

Money taking off my card

Why did u went back in my account and took off my money please put my money back on right now bbnu are stressing me out I cancel your membership
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Loss:
$51

Preferred solution: Full refund

Gagandeep K Ggq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Cancel vip membership

What are you guys doing ? This is the worst website I have ever seen. I have cancelled membership last month by calling but even than you took money from my account.
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Loss:
$100
Cons:
  • Charge me on a membership fee that i have already cancelled

Preferred solution: Full refund

User's recommendation: I would never recommend anyone for this website

Baljeet K Dcs

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Brampton, Ontario

Refund

Hi, I cancelled t for this subscription kindly cancel my subscription and refund me the money you just took out of my account
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Loss:
$52

Preferred solution: Full refund

Yesenia S Yxc

Hola tengo una cuanta en fabkids

Pero no puedo entrar dice que mi contraseña es incorrecta creo una letra de mi mail esta mal xk eso fue lo que me dijeron la última vez que llame
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Preferred solution: Full refund

Jeanette M Zjw

Awesome service

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I have had credits with them for over a year and I keep forgetting to use them so I called my credits are still good and now Im going shoe shopping! Ty Just Fab
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User's recommendation: Yes I will

Anonymous
map-marker Seattle, Washington

Change shipping address on order

Costumer service guy helped me and was very good at completing the change of address and rescheduling my order. Very satisfied.
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User's recommendation: Be sure to make changes to your profile before ordering

Zhane Qrh
map-marker Oklahoma City, Oklahoma

Charges made to my account

I thought I had cancelled my VIP account but it was apparent I hadn't. So I have lots of credits available. I forgot about this account.
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Jeni G Zct

Need a refund

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I cancelled for this month as dont have the money, would like money put back unto account please thanks
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Pros:
  • Efficency
  • Cute shoes
  • Prices
Cons:
  • Charges without authorization
  • Take your money
  • Charged me when it was unauthorized

Preferred solution: Full refund

Sandy G Oip

Money missing from my account

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Watch your bank account My electric could be shut off because they took money I didnt agree to out of my account!
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Loss:
$40

Preferred solution: Full refund

Samantha U Qzo

Refund

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Dropped call. Would like to be refunded and cancel my membership. They do work well with customer. Love their shoes
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Loss:
$40
Pros:
  • Prices
Cons:
  • Have a hard time skipping month

Preferred solution: Full refund

User's recommendation: Customer service is still good

Alka T Wav

Money taken out of account

I noticed 51$deducted from my account on 10august without any purchase being donefrom my end.. And wanted to contact customer service but not getting any toll free number to call from canada.. Please provide number so that i can get my money refund
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Loss:
$52
Pros:
  • Money deducted

Preferred solution: Full refund

Anonymous
map-marker Istanbul, Istanbul

Skip the month

Im outside the country can u pls skip my month or cancel my subscription for fabkid and just fab i cant call or go on website due to security problems arabaci34@***.com sezen Holland 570449****
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Cindy W Rkq

Cancelled my membership 8-9 months ago & they still taking money out of my account

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I want this cancelled Thaught I did this back in December now they are still taking money out of my account every month!
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Loss:
$35
Cons:
  • Charge me on a membership that i have already cancelled

Preferred solution: Stop taking my money out of my account cancell membership

User's recommendation: Do Not do a member ship with this company

Kristie M Mru

I was calling to cancel

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After speaking to the representative, I decided not to cancel. I misread the directions for VIP members and thought Id be charged whether I made a purchase or not, even if I skipped the month. She explained to me that I could skip and there would be no charges for the month I chose to skip. I absolutely LOVE their shoes and didnt want to give up my VIP status, so this was GREAT NEWS! So HAPPY I made the phone call to find out!!
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User's recommendation: They have the best deals and shoes for the price! You just can’t beat it!! They’ve also got a huge selection of any type of shoes you may want. So happy I found Just Fab! It makes it so much easier to purchase the shoes I want for my photo shoots!

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