Justfab - Charged without authorizing payment
10 comments
On my bank statement I have a charge of $39.95 on 12/7/12 that I did not authorize from ibi Just Fab. I tried cancelling my membership online, but I was told I have to call to cancel.
I was on hold for 20 minutes before anyone came on the line. I did cancel my membership and got a reference #. They did try to get me to stay but I was adamant. This is a lesson learned - do not join any website without reading the fine print!
That is a $39 loss for me. Please be careful when purchasing anything online.
Monetary Loss: $39.
Location: Plattsburgh, New York
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Please avoid publishing any personal information and promotional content
ordered kids clothing from FabKids, received the order and was billed monthly (29.95) for a membership that I didn't authorize. It took hours on the phone through their automated phone system before I could talk to a person.
The representative left me on hold for an additional 20 minutes and refused to give me their physical address so I could report them to the Better Business Bureau.
Demand your refund!! Stay away, it's a scam.
Why you charge me today?
Will automatically sign you up for a 40 monthly charge and lie about the refund told me on Jan 12 that my account would be processed in 5-7 days on Feb 2 called (21 days later) and told the refund had never been started
This continues with no action from the BBB. I called them and they said to look up my account, that i don't have nor authorized, they would need the first 6 numbers of my credit card and the last 4 numbers of the card as well.
When I told my bank this they said DO NOT GIVE THEM THAT INFORMATION. They did this somehow on my Bank debit card that I only use at point of purchase. My bank sent me forms to fill out, notarize and then return with so they can open an investigation.
Is there anyone who can stop this??? Google shows a rash of years of abuse by them yet they still operate.
Just came across the very same issue, after going kvef the charge with my financial
Institute, I was told my membership was canceled, Waiting on refund
this is ***
i got charged for it as well and they dont want to refund my money.
it never said that i had to pay for something monthly to begin with
now all they say is oh but you can go ahead and order something for $30
whats their address? not po box. where can I find them?
Same here. Gave the representative a lecture on this.
And remember this. Even after you call to cancel, they don't really cancel your membership.
I went back into my JustFab account and had to HIT THE CANCEL MEMBERSHIP BUTTON AGAIN! Never will use JustFab again.
On my statement I have a charge of $39.95 on 12/13/13 that a did not authorize from ibi just kids. I tried cancelling my membership online, but I was told I have to call to cancel. I don't like your ibi just fab kids.
moi aussi jai 39.99 de plus sur carte de je suis tres insatisfaite de la maniรจre que ibmjustfab fonctionne je n'achรจterer plus jamais d e cet compagnie plutรดt de l'รฉcrire en gros caractรจre que le cout pour etre menbre est de 39.99 en tous les cas ces fini avec moi merci : (