Nonnie Chy

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Verified Reviewer
| map-marker Toronto, Ontario

I was just charged money with no purchase on my account

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Justfab - I was just charged money with no purchase on my account
I am so disappointed because this company Just charged me again all of a sudden with no purchase made this week !!! Id like you to refund my money as soon as its possible !!!
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User's recommendation: Be careful with the purchase and your credit card

Briana G Gqf

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Verified Reviewer
| map-marker Yoakum, Texas

Order delivered

Justfab - Order delivered
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My box was all damaged and opened some of the items I ordered didn't come in. And it looked like it was opened!
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Denisse D Dgo

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Verified Reviewer
| map-marker Kissimmee, Florida

Automatic discount on my card of $49.95

I have noticed that justfab has automatically deducted $49.95 from my debit card without my authorization on more than one occasion. I would like to be refunded my money and canceled my subscription. Thank you. I look forward to your reply
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User's recommendation: Make sure you well before subscribing to any membership

Anonymous
map-marker Montreal, Quebec

Never receieved my money on my card

Service was ok but . This is the 2nd time i call and they still wanted to jip me out of a month of refunds. 1st time they didnt seem to understand All my money .. I hope this time they get it right because next time i wont be nice .
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Anonymous
map-marker Goldsboro, North Carolina

Canceling membership

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I want to cancel my membership with justfab I no longer wish to be a part of it, I dont need it anymore but thank you for the time that I was with you. I really do appreciate the great deals that was given to me. Thank you so if you can cancel it now would be greatly appreciated.
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User's recommendation: Just fab is a great company to deal with very honest company

Anonymous
map-marker Bellevue, Washington

Still no refund.

I've emailed them now twice and that's after contacting support two times prior to that. Still haven't received my refund nor an email back. Would not recommend them or their business at all. They don't accept cash app is why I'm supposed to be refunded my money yet take the money from your card anyway. Makes no sense.
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User's recommendation: Just don't.

Rebecca F Cnk

Needed

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I canceled my vip membership and I was still charged the following month !! Im very upset and need my money refunded
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Loss:
$50

Preferred solution: Full refund

Anonymous
map-marker De Pere, Wisconsin

Quality

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Charges to my card that I did not know about and that I did not altogether didnt have any idea about
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Ryshekia A

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Verified Reviewer

Refund

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Hi i accidentally got a VIP membership that I recently cancer and I want my money back on my card please
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Loss:
$45
Pros:
  • Good shoes
Cons:
  • Too high

Preferred solution: Full refund

Anonymous
map-marker Boston, Massachusetts

I still have a problem

I have been paying into just bad for two years and I cant have access into my account that the money is going into. I have three different accounts apparently or two different accounts. Im not sure that I need to reconcile them into one please email me at a Hernandez 199@***.net or call me at 203-824-**** thank you.
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Resolved
Shearae S

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Verified Reviewer

Resolved: Charged after skipped service for the month.

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Updated by user Oct 10, 2022

Company fixed the issue and I have been provided with full refund. The number listed on Google was incorrect and once I located the correct phone number, I was issued a full refund and given an apology for the glitch..

Original review Sep 10, 2022
I called and was told by the IVR to call inside business hours, and they're supposed to be available 24/7.
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Loss:
$74
Pros:
  • Quick delivery
  • Great products
  • 24 hours 7 days a week customer service
Cons:
  • Occasional charges after skipping the month

Preferred solution: Full refund

User's recommendation: Just cancel the subscription.

Evonda F

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Verified Reviewer
| map-marker Birmingham, Alabama

Want to know about my order

There's a website called Lightinthebox.com that I order a pair of green boots from through JustFab. I don't know about the affiliation, but I got an email on my order on November 4th and haven't received anymore since. My telephone number is 205 643-****. Please call...
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User's recommendation: Check carefully before sending.

Adel E Clx

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Verified Reviewer

Return items.( shoes)

Shoes are small need a larger size. So I will like to know what steps am to take to get a large size for the pair I got thanks.
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Preferred solution: Full refund

Saundra L Upe

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Verified Reviewer

I am trying to cancel vip for $49.95 and jeep getting new number to call.

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I want to cancel from VIP. The monthly charging of $49.95 monthly if you do not order or forgot to cancel it for the month has gotten very costly for me. I want to cancel.
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Loss:
$250

Preferred solution: Full refund

User's recommendation: This is my issue.

Erland Msl

TRASH COURIER

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Lasership delivered my package a block away from where its suppose to be in front of a random persons garage door. Just ridiculous. I wasted $60 bucks. Never ordering from them again. I just hope the people were nice enough to deliver it to me themselves and not steal it. Its size 12WW shoes :(
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User's recommendation: Don’t even do it. Especially if you live in Florida specifically the Fort Lauderdale area. They use lasership. Nightmare company