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After buying shoes with Justfab they set you up with this VIP account. Now that I have two credits with them of $39.99 dollars each. I cannot use that with the deals they have only for regular price shoes and whatever else they sell on their website. And now for some...
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#871419
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I have cancel this account month ago. What do I have to do to cancel. DO I need a Lawyer? I have justfab to cancel. I am still been charge on my credit card. I have people who was on three way listen on the line. but I am still been charge it month. Capitalone was on...
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realm188
realm188

Are you going to your boutique to skip this month?

#856441
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Am afraid my partner was scammed as with everyone else, took £35 a month from my account for over a year (I believed it was a bill), DO NOT USE, I have been unable to get refund from them, they don't follow complaints procedure, they refused to liaise with an ombudsman...
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1.0
#831877
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Justfab - Wrong shoes

Justfab
#1078998
1.1
Details
Not the shoes i order these are slides
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Advertised vs Delivered
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Justfab Account Review

Justfab
#1004689
1.0
Details
Worst thing ever they took £35 out of my account without me purchasing anything because i had a vip account with makes sense how.
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Advertised vs Delivered
Customer service
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Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
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Value for money
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JustFab VIP Membership Review

Justfab
#902784
2.4
Details
I've been seeing the add on tv about JUstFab having shoes for £35 so I decided to order to two pairs of shoes. I recently realised that they've been taking £35 from my account every month from January. I've tried to call them and tell them to stop, but the number provided would not let me through. I do not want to be charged for a membership I did not want, I want my money back!
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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website

Justfab Account Review

Justfab
#897291
1.0
Details
Jus fab is charging me $39 for something that i didnt authorize.i did not ask to be a vip customer.and i want my money back i bought one pair of shoes and thats it.stop taking money off my card.
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Exchange, Refund and Cancellation Policy

I can't believe they can get away with this. I would never have signed up to a monthly subscription with them. I only noticed it when I was looking through my paypal account 6 months after I had bought boots from them for £15 (which were awful quality, not like the...
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#819832
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THIS IS One OF THE WORST PLACE I HAVE EVER ORDER BOOTS FROM I EVEN TOLD THEM I DIDN'T WANT THAT V.I.P.MEMBERSHIP.BUT THEY ARE SO STUBBORN TO MAKE MORE MONEY.Even The BOOTS I GOT FOR MY MOM FOR CHRISTMAS WERE NICE AT THE MOMENT SHE ONLY WEAR THEM 2 The FUR On THEM...
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#816791
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I've been charged of US$39.95 each month since my first purchase as part of the VIP membership. The process is unclear and in fact if you don't "skip the month" between the 1st and 5th of the month, your credit card is automatically charged. It is unbelievable!!!! I've...
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I didn't like
  • Customer service
#811619
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This continues with no action from the BBB. I called them and they said to look up my account, that i don't have nor authorized, they would need the first 6 numbers of my credit card and the last 4 numbers of the card as well. When I told my bank this they said DO NOT...
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1.0
I didn't like
  • Charged me when it was unauthorized
#801150
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I have to admit I have a few pairs of JustFab boots that I love but I would never purchase from this site again. I am not sure if JUST FAB is aware that the call center they hired is rude, unprofessional and immature. I have called several times to try and get issues...
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1.3
#790659
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I had several charges including two charges made to my cc after i called to complain about previous charges and they had agreed to refund me the money. They had their BBB accred reversed last may and had over 1600 complaints. They are a bunch of scam artists. I have...
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#771243
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JustFab have been stealing £35 every month from an account I infrequently use, and only discovered the theft when I did a review of my finances. I bought I believe three pairs of shoes as presents for friends, but had to register to do that. After the first purchase, I...
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Daventry, Northamptonshire
#768935
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