Contact Justfab

Edit Business Info

Summary of Justfab Customer Service Calls

414 TOTAL CALLS
87% SUCCESSFUL CONNECTIONS
04:09 AVG CALL DURATION
15% ISSUES RESOLVED

Customers Contact Justfab to Ask about:

Cancellation:

  • “Cancellation vip”
  • “Taking money after I canceled services”
  • “Quiero cancelar la cuenta”

Refund:

  • “Refund on card”
  • “Refund and exchange.”
  • “Regarding refund”

Payments and Charges:

  • “Double charged”
  • “I got charged twice”
  • “Why am i being charged after canceling”

Cards:

  • “I want my money back on my card”
  • “My money not on my card?”
  • “To check what card i used to get my order”

Account:

  • “I went on my phone and skipped the month but it is still taking out of my account”
  • “Can't find account”
  • “You're taking money out of my account I didn't order anything”

Return/ Replace:

  • “Return”
  • “To cancle VIP due to lack of money and return method”

Employment:

  • “2015 W2”

Shipping and Delivery:

  • “Shipping”

Other:

  • “Na”
  • “Didnt received my order”
  • “Size of order”

About Justfab

Top 5 Justfab Products

Account, Boots

Top 5 Likes about Justfab

Speed of my case being handled, Prices, Efficency, Costumer service

Top 5 Dislikes about Justfab

Garbage customer service, Costumer service, Special offers, Fedex not delivering my package to me and sending it to usps, Charges without authorization

Top 5 Related Companies

Techstyle Fashion Group, Fabletics, ShoeDazzle

Summary

JustFab is a fashion company. It was founded in March 2010 by Don Ressler and Adam Goldenberg. Its headquarters is based in El Segundo, California, USA. The parent company is JustFab Inc. It is a retailer of shoes, jewelry, handbags, and denim. JustFab has the following brands FabKids, ShoeDazzle, and Fabletics. It also provides gift cards, discount coupons, and ecommerce services. JustFab ships products worldwide. The company accepts returns within 30 calendar days from shipment day. Available payment options are Visa, MasterCard, and American Express. There is a VIP program with perks for VIP members.

Justfab reviews and complaints

Justfab is ranked 214 out of 1924 in Footwear and Clothing category

Edit Description
Show

Where Reviews Came From

Justfab Stats

Filter Reset Filter by range.
Level of detail.

Number of Reviews

No reviews for this period.

Number of Comments

No comments for this period.

Number of Calls

No calls for this period.

Compare Justfab to

ShoeDazzle
ShoeDazzle
354 reviews
1.9
Compare
Dresslily
Dresslily
3117 reviews
1.6
Compare
Rosegal
Rosegal
1755 reviews
2.0
Compare
Forever 21
Forever 21
369 reviews
1.5
Compare
Michael Kors
Michael Kors
543 reviews
1.7
Compare
Coach
Coach
280 reviews
1.9
Compare
New Balance
New Balance
196 reviews
2.1
Compare
Zulily
Zulily
865 reviews
2.0
Compare

Companies are selected automatically by the algorithm.

A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future

Show

Products and Services Sold by Justfab

Write a review
Do you have something to say about Justfab? What happened? What can we help you with?
Submit review Don't show this popup