Contact Justfab Customer Service
Justfab Phone Numbers and Emails
Toll-Free Number:
-
(866) 337-0906
Customer Service:
-
(855) 202-3566
Justfab Emails:
Contact Information
Justfab Website:
Justfab Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
7 days a week: 9 am - 9 pm (EST)
Other Location:
Schlesische Str. 38,
Berlin, 10997
Summary of Justfab Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Justfab?
Activation/ Cancellation Question:
- “Canceling membership”
- “To cancel my account”
- “Cancellation”
Payments and Charges Question:
- “I need to skip the month.they still charge me”
- “Charge”
- “Charge on account”
Shipping and Delivery Question:
- “I ordered a heel in a boot size, so I was wondering if I can get the right size”
- “Where is my order”
- “I received wrong product”
Refund Question:
- “Refund”
- “I want my refund back”
- “I need back my refund”
Request for Information Question:
- “Question on my account”
- “Want to know about my order”
- “My order confirmation”
Account Question:
- “Account”
- “My username email wont work”
- “Deduction from my account”
Cards Question:
- “To stop taking money off my card”
- “Paid with my cash app card you guys took the money off the cash app card and then it says my order is not completed that you cannot use a prepaid card but you guys took the money off of my card”
- “Card was charged for no reason”
Return/ Replace Question:
- “Need to exchange d pair of shoes”
- “Returns”
- “Return”
Product/ Service Question:
- “Bad quality shoes defected”
- “Boots i order are to small want to exchange. Where do i send boots”
- “Sinced April,June & July you've done automatic transfering the amount of 399 per month.And i did buy anything more sinced the last transaktion in December.I ask you to returned it back the money for 3 months transaction.”
Staff Question:
- “Customer service help”
- “Customer service”
Website/ Application Question:
- “Site will not let me change password”
- “At check out site. Saying card will not go threw. But then it's charging to my card”
- “By and I've been a very valuable customer to y'all for a very long time. I just can't seem to get back into the site and I need to get into it, understand what the problem is.”
Employment Question:
- “2015 W2”
Other Question:
- “Skip month”
- “Credits”
- “Skip this month”
About
, , ,
JustFab is a fashion company. It was founded in March 2010 by Don Ressler and Adam Goldenberg. Its headquarters is based in El Segundo, California, USA. The parent company is JustFab Inc. It is a retailer of shoes, jewelry, handbags, and denim. JustFab has the following brands FabKids, ShoeDazzle, and Fabletics. It also provides gift cards, discount coupons, and ecommerce services. JustFab ships products worldwide. The company accepts returns within 30 calendar days from shipment day. Available payment options are Visa, MasterCard, and American Express. There is a VIP program with perks for VIP members.
Justfab is ranked 330 out of 3465 in Footwear and Clothing category
USA
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