Justfab Reviews

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New Reviewer

Charges on my card.

Justfab - Charges on my card.
I was charged $15.99 four different times for one pair of shoes that I ordered. The customer service guy said he only saw one charge and that the other ones should drop off in a few days, so we'll see!

User's recommendation: If you try to place an order and your card if declined for address reasons, don't keep trying because it will go through in a few hours.

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ID
#2010419 Review #2010419 is a subjective opinion of poster.
Service
Justfab Customer Care
Pros
  • Shoes
  • Prices
  • Cute shoes
Cons
  • Charged me when it was unautorized
Loss
$48
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Lost package

Justfab - Lost package
Update by user Dec 07, 2021

So far I haven't been able to speak with a human being regarding my lost package through just fab and was only able to speak with a human through fedex after several tries and several days only to be told what I knew and was told to file a claim by FedEx so when I tried I learned only justfab can file the claim

Original review posted by user Dec 07, 2021
Ive never received my package and fedex has confirmed it lost in transit so i need you to send me another pair please

User's recommendation: Depends on how they resolve Mt issue and how long it takes.

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ID
#3133672 Review #3133672 is a subjective opinion of poster.
Product
Justfab Ellington Duck Boots
Pros
  • Cute shoes
Cons
  • Cant reach anybody
  • Lost package
  • Customer service
Preferred solution
Deliver product or service ordered
New Reviewer

Skip a month

Very easy to skip a month so that I would not be charged the monthly fee very good company to shop. Very nice selection of footwear

User's recommendation: Excellent Company.

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ID
#3114991 Review #3114991 is a subjective opinion of poster.
Location
Port Jefferson Station, New York
New Reviewer

Hola tengo una cuanta en fabkids

Pero no puedo entrar dice que mi contraseña es incorrecta creo una letra de mi mail esta mal xk eso fue lo que me dijeron la última vez que llame
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ID
#3092667 Review #3092667 is a subjective opinion of poster.
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

I haven’t received my order

I ordered boots in last week but I havent got those yet. Why is it so? I am so pissed off. I dont why you take this much of time for the delivery. I have experienced such a bad experience before. I usually get my item delivered with 2-3 days. But here I am waiting from last 10-12 days.
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ID
#3083465 Review #3083465 is a subjective opinion of poster.
Preferred solution
Deliver product or service ordered
New Reviewer

Charges made to my account

I thought I had cancelled my VIP account but it was apparent I hadn't. So I have lots of credits available. I forgot about this account.
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ID
#3081242 Review #3081242 is a subjective opinion of poster.
Location
Oklahoma City, Oklahoma
New Reviewer

Phone number disconnected

When I try to place an order for the items I have already paid for. Cant get a working phone number.

User's recommendation: Do not use.

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ID
#3077973 Review #3077973 is a subjective opinion of poster.
Loss
$88
Preferred solution
I would like to speak to someone and order items to use my credits.
New Reviewer

Change my credit card for several months

Justfab - Change my credit card for several months
I bought a pair of shoes on June , then I just noticed that the company is charging me for July , Aug, Sep, October and November for 39, 95 $ USA ,
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ID
#3066873 Review #3066873 is a subjective opinion of poster.
Product
Justfab Shoes
Pros
  • Great company
  • Excellent products
Cons
  • Charged me when it was unauthorized
Loss
$200
Preferred solution
Full refund
New Reviewer

Charges on my credit card

This company is change the phone number after I have tried to complain about charges on my credit card this is scary what is their phone number I cannot get a hold of them

User's recommendation: Terrible.

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ID
#3060593 Review #3060593 is a subjective opinion of poster.
Location
Toronto, Ontario
New Reviewer

Money taking off my card

Why did u went back in my account and took off my money please put my money back on right now bbnu are stressing me out I cancel your membership
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ID
#3055624 Review #3055624 is a subjective opinion of poster.
Location
Brampton, Ontario
Loss
$51
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Cancel vip membership

What are you guys doing ? This is the worst website I have ever seen. I have cancelled membership last month by calling but even than you took money from my account.

User's recommendation: I would never recommend anyone for this website.

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ID
#3049374 Review #3049374 is a subjective opinion of poster.
Service
Justfab Vip Membership
Cons
  • Charge me on a membership fee that i have already cancelled
Loss
$100
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Refund

Hi, I cancelled t for this subscription kindly cancel my subscription and refund me the money you just took out of my account
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ID
#3045826 Review #3045826 is a subjective opinion of poster.
Location
Brampton, Ontario
Loss
$52
Preferred solution
Full refund
New Reviewer

Awesome service

I have had credits with them for over a year and I keep forgetting to use them so I called my credits are still good and now Im going shoe shopping! Ty Just Fab

User's recommendation: Yes I will.

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ID
#2993273 Review #2993273 is a subjective opinion of poster.
New Reviewer

Need a refund

I cancelled for this month as dont have the money, would like money put back unto account please thanks
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ID
#2952819 Review #2952819 is a subjective opinion of poster.
Pros
  • Cute shoes
  • Efficency
  • Prices
Cons
  • Take your money
  • Charges without authorization
  • Charged me when it was unauthorized
Preferred solution
Full refund
New Reviewer

Money missing from my account

Watch your bank account My electric could be shut off because they took money I didnt agree to out of my account!
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ID
#2864718 Review #2864718 is a subjective opinion of poster.
Loss
$40
Preferred solution
Full refund

Skip the month

Im outside the country can u pls skip my month or cancel my subscription for fabkid and just fab i cant call or go on website due to security problems arabaci34@***.com sezen Holland 570449****
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ID
#2829959 Review #2829959 is a subjective opinion of poster.
Location
Istanbul, Istanbul

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